In-Store Redemption

How to Create QR Code Vouchers to Redeem In Store

Send one QR code to every customer. Enforce one-per-customer limits automatically. Let your staff scan and confirm redemptions at the counter — every claim tracked in real time.

Start Free — No Card Required See How It Works
Your Business ACTIVE

FREE SERVICE VOUCHER

ISSUED FOR
SR NO REF-0042918

Your QR Coupon Code

Customer view

Trusted by Leading Organizations

Join thousands of businesses using QRTRAC for their QR code needs

Video Walkthrough

Watch: How to Create a Coupon QR Code

Full setup from scratch — coupon details, in-store redemption toggle, passcode, and download. Under 5 minutes.

Prefer text? Follow the step-by-step guide below with screenshots at each stage.

What You Get Out of the Box

No serial-number spreadsheets. No per-customer QR codes. One code handles everything.

🎫

One QR Code

Send the same code to every customer. Each redemption is tracked individually by device.

🔒

Staff Verification

A passcode means only your team can confirm redemptions — customers cannot self-redeem.

📊

Redemption Report

Every confirmed claim is logged with timestamp — separate from your scan analytics.

Step-by-Step Setup Guide

1

Create a Coupon QR Code

Log in to your QRTRAC dashboard, click Create QR Code, and select Coupon QR Code. Fill in your brand name, offer title, description, and badge text — this is the headline customers see when they scan.

QRTRAC QR code type selection screen with Coupon QR Code highlighted
2

Fill In Coupon Information

In the Coupon Information section, set your campaign rules before enabling redemption:

Coupon Code
The alphanumeric code your staff references. Example: FLUEVAX2026
Valid Until
Always set an expiry. Once the date passes the coupon automatically deactivates.
Terms & Conditions
One redemption per person. Valid only at participating locations. Cannot be combined with other offers.
Coupon Information panel showing Coupon Code, Valid Until and Terms and Conditions fields
3

Enable In-Store Redemption & Set Rules

Toggle In-Store Redemption on. Configure these four fields:

Password
A short code only your staff knows. Customers cannot complete redemption without it being entered at the counter.
Redemption Per User
Set to 1. One redemption per device — strictly enforced by the system, no manual checking needed.
Total Redemptions Limit
Cap the entire campaign. Set to the number of vouchers available. The campaign closes automatically once reached.
Minimum Purchase Amount
Optional. Protect your margins by requiring a minimum basket value before the voucher can be applied.

Critical: Do Not Confuse Scan Limit with Redemption Limit

Scan Limit (in Advanced Settings) controls how many times the QR code link can be opened. Setting it to 1 means only the first customer can even view the coupon — everyone else gets an error. For voucher campaigns, leave Scan Limit off. Use Redemption Per User here instead. Learn more about Scan Limit →

In-Store Redemption settings panel showing Password, Redemption Per User, Total Redemptions Limit and Minimum Purchase Amount fields

Advanced Settings — Scan Limit should remain Off

Advanced Settings panel showing Scan Limit toggled Off
4

Add Couponer Information (Optional)

Still inside In-Store Redemption, enable the Couponer Information toggle. This lets you embed a custom label and value that is printed directly on the customer-facing coupon page — visible under an "Issued For" section when they scan.

Label
The field name shown to the customer. Example: SR NO, Patient ID, Booking Ref
Value
The unique reference shown next to the label. Example: 1293912391293931
Show in Coupon
Check this box so the field is visible on the customer coupon page. Uncheck to keep it internal only.

Use + Add Field to add multiple reference fields to the same coupon — for example, a serial number and an eligibility category.

What customers see after scanning — the SR NO field appears under "Issued For"

In-Store Redemption → Couponer Information

Couponer Information panel showing Label SR NO and Value fields with Show in Coupon checked
Your Brand ACTIVE

FREE SERVICE VOUCHER

ISSUED FOR

SR NO 1293...931

Save To Device

Your QR Coupon Code

5

Online Redemption (Optional)

If the same voucher should also work online, toggle Online Redemption on. Add your checkout URL and a button label. Both in-store and online redemption can run simultaneously from one QR code.

Online Redemption toggle enabled showing Redeem Button Title and Redeem URL fields
6

Design and Download

Click Next to customise your QR code — add your logo, adjust colours, and pick a pattern style. Download as PNG or SVG. Because this is a dynamic QR code, you can edit the coupon details at any time without reprinting.

QR code design and download screen
7

Send to Customers via SMS or Email

Attach the QR code PNG to your SMS or email campaign. Customers save it to their phone and present it in store. No physical vouchers, no printing.

8

Staff Scans to Confirm In Store

The in-store workflow takes seconds:

  1. 1. Customer opens their voucher QR code on their phone
  2. 2. Staff views the coupon page and verifies the details (including SR NO if set)
  3. 3. Staff taps the Redeem button and enters the store passcode
  4. 4. Redemption is confirmed and logged — the customer cannot redeem again

Test before launch. Use two devices — one as the customer, one as staff. Scan the QR on the customer device, then complete the redemption on the staff device. Confirm the event appears in your Redemption Report.

9

View Your Redemption Report

Open the QR code in your dashboard, click More, then select Redemption Report.

Note: The Analytics tab shows scan volume — how many times the code was opened. The Redemption Report shows only confirmed claims. They are different reports.

Multi-Location

Running Vouchers Across Multiple Locations?

With Multi-Store Redemption you can see exactly which branch redeemed each voucher — all from one QR code, without creating separate codes per store.

  • One QR code across all stores
  • Location-level redemption breakdown in the report
  • Unique passcode or shared code per branch
  • Centralised report for all branches in one view
Explore Multi-Location Coupon QR Codes

Perfect for

  • 🏥

    Healthcare & Clinics

    Free service vouchers, immunisation campaigns, health check-ups across multiple sites

  • 🏪

    Retail Chains

    Seasonal promotions, loyalty rewards, franchise-wide campaigns

  • 🍔

    Hospitality & Food

    Free item vouchers, meal deal redemptions per branch

  • 🎓

    Education & Events

    Session passes, workshop admissions, campus discount programs

Video

Watch: Multi-Store Coupon Analytics

See how to track redemption metrics by store location — which branch redeemed, how many, and when — all from a single dashboard.

Proven Results

Real metrics from businesses using QRTRAC coupon QR codes

47%
Average increase in coupon redemption rates
3.2x
Higher customer engagement vs traditional coupons
89%
Reduction in coupon fraud and abuse
2.5x
Average ROI improvement vs paper coupons

Built for Every Coupon Campaign

Retail, restaurants, ecommerce, events — launch in minutes and track outcomes in one dashboard.

🛒

Retail & Grocery

Shelf talkers, flyers, and receipts with QR coupons. Validate at checkout and prevent re-use.

Learn more →
🍽️

Restaurants & Cafés

Table toppers, delivery inserts, and posters. Redeem at counter with staff scan — no app.

Learn more →
🛍️

Ecommerce & D2C

Auto-apply codes at checkout. Attribute to creators, affiliates, or channels via UTM tracking parameters.

Learn more →
🎟️

Events & Pop-ups

Limited-time coupons with scan caps and expiration redirects to the next event or waitlist.

Learn more →
🗞️

Print & OOH

Shorten copy, push details behind the QR, and update URLs without reprinting media.

Learn more →
💳

Loyalty & CRM

Unique one-time QR coupons for segments. Sync to your CRM via webhooks.

Learn more →

Frequently Asked Questions

Do I need a unique QR code for every customer?
No. One QR code handles every customer. QRTRAC tracks each redemption individually by device. Set Redemption Per User to 1 and the system blocks repeat redemptions automatically — no serial numbers or individual codes required.
What is the difference between Scan Limit and Redemption Limit?
Scan Limit (Advanced Settings) controls how many times the QR link can be opened. Set it to 1 and every customer after the first gets a dead link. This is not what you want.

Redemption Per User (inside In-Store Redemption) controls how many times any single device can claim the coupon. Leave the Scan Limit off entirely and use Redemption Per User instead.
How do I stop customers from self-redeeming without staff?
Set a Password in the In-Store Redemption settings. Customers can view the coupon but a passcode prompt blocks the final redemption step. Only staff who know the code can confirm it at the counter.
Can I add a serial number or reference ID to each coupon?
Yes. Enable Couponer Information inside the In-Store Redemption section. Enter a Label (e.g. SR NO) and a Value (your reference number). Tick Show in Coupon and it appears on the customer-facing page under "Issued For". You can add multiple fields using + Add Field.
Where do I find the redemption report?
Open the QR code in your dashboard, click More, then select Redemption Report. This is a separate view from the Analytics tab — the Analytics tab shows scan volume, while Redemption Report shows confirmed in-store claims only.
Can I track which store location redeemed each voucher?
Yes. Multi-Store Redemption is available on higher plans. It breaks down redemptions by store location so you know exactly where each voucher was claimed — without needing a separate QR code per branch.
Can I deliver the voucher by SMS or email instead of printing?
Yes. Download the QR code as a PNG and attach it to your SMS or email campaign. Customers save it to their phone and show it in store. No printed vouchers needed.
Can I prevent re-use or fraud?
Yes — use unique one-time codes, scan limits, device fingerprinting, and expiry windows. Expired scans redirect to a new offer rather than showing a dead end. Each coupon has a unique token and optional IP restrictions to prevent fraud and abuse.
What is the difference between per-user and total redemption limits?
Redemption Per User is device-based — each device can only redeem once. Total Redemptions Limit caps the overall number of redemptions across the entire campaign. Both can be used together: per-user stops one customer redeeming twice, while total limit closes the campaign once a set number of vouchers have been claimed.
What is a dynamic QR code and why does it matter for coupons?
A dynamic QR code lets you update the destination, offer, or terms in the backend without reprinting. The printed QR stays the same but what it points to can change anytime. This is essential for coupon campaigns — extend expiry dates, change discount amounts, or swap landing pages without creating new print materials.
Can I use a single QR code for all customers in a bulk email campaign?
Yes. A single dynamic QR code can be used in auto-reply emails for all customers. The Redemption Per User setting ensures each device can only redeem once. You can update the offer, discount, or destination behind the same QR code anytime without re-sending.
Does QRTRAC support bulk coupon creation?
Yes. QRTRAC supports bulk coupon creation, generating up to 10,000 QR codes in a single batch via CSV — ideal for large-scale campaigns where every customer needs a unique code. See the Bulk Coupon QR Codes guide for setup instructions.
How does automatic store attribution work?
Each store gets a unique redemption password. When staff enter their store's password to complete a redemption, the system automatically attributes that redemption to that store location — no manual data entry required. Store-wise analytics appear instantly in your dashboard.
What devices can staff use for in-store redemption?
Any device with a web browser — staff phones, tablets, computers, or POS terminals. No app downloads or installations required. Staff open the QRTRAC Redeem screen, enter their password, scan the customer's coupon QR, and tap Redeem.
Can customers use the same coupon both online and in-store?
Yes. You can enable both In-Store Redemption and Online Redemption simultaneously on the same QR code. Customers who prefer to shop online get an auto-applied checkout link; customers visiting in person show the QR for staff validation — all tracked in one dashboard.

Which Plan Do You Need?

In-store redemption is a Business Plus feature. Here is exactly what unlocks at each tier.

All Plans

from $5/mo

Kickoff, Startup

  • Password protection
  • Redemption cap
  • Single-use enforcement
  • Duplicate scan prevention
  • Redemption reports
  • In-store redemption
  • Custom coupon information
  • Multi-location tracking
Required for In-Store

Business Plus

$49/mo

or $400/yr — save 32%

  • Everything in all plans
  • In-store redemption — unlimited
  • Custom coupon information (SR NO field)
  • Multi-location coupon tracking
  • Define redemptions per coupon
  • Up to 250 unique redemptions per QR code
  • 3 user seats included
Start Free Trial

Legendary

$99/mo

or $899/yr — save 24%

  • Everything in Business Plus
  • Unlimited unique redemptions per QR code
  • Up to 500 QR codes
  • Up to 10 user seats
  • High-volume campaigns
View Full Pricing
Coupon Feature All Plans Business Plus Legendary+
Password protection (staff passcode)
Single-use enforcement & duplicate scan prevention
Redemption cap (total campaign limit)
Redemption reports
Redeem in store (staff flow)
Custom coupon information (SR NO / reference fields)
Multi-location coupon tracking
Define redemptions per coupon
Unique redemptions per QR code — Up to 250 Unlimited

View full plan comparison →

Why Choose QRTRAC for Coupon QR Codes

More than a QR link — end-to-end redemption with controls and analytics.

Feature QRTRAC Basic QR Tools
In-store redemption without app ✔ Staff scan & tap redeem —
Auto-apply discount online ✔ Links that apply codes ± Manual code entry
One-time unique coupons ✔ Single-use tokens ± Limited
Scan limits & expiry controls ✔ Caps, dates, and redirects ± Basic
Analytics & campaign tracking ✔ Scans, redemptions, UTM parameters ± Click counts only
Multi-store management ✔ Store passwords & location tracking —
APIs & webhooks ✔ Sync to CRM/POS ± Limited

Related Resources

Everything else you might need for your coupon campaign.

Plans and Pricing

QRTRAC Pricing Plans - Custom Domain QR Code Solutions
Choose from our flexible pricing plans starting at $5/mo. Featuring custom domain QR codes, real-time analytics, and transparent branding options. Start with a 7-day free trial.

Agency & Enterprise Plans

Scale your organization with white-label solutions, SSO, and custom data residency.

View Advanced Plans
Largest Scale

Agency Plan

$250 / month

Everything you need to manage multiple brands or clients with full white-label control.

White label application with full branding control
Custom QR codes, scans, and domains
Custom user seats and teams
Advanced security & API access
Dedicated support with priority response
Everything in Legendary plan included
Schedule Demo Contact Sales
Custom Solutions

Enterprise Plus

$5,000+ / year

Global data residency, SSO, and white-glove onboarding for large organizations.

Everything in Agency included
SSO support for secure enterprise access
DPA and custom data residency options
Bulk creation and custom integrations
White-glove onboarding & dedicated support
Compliance ready: GDPR, CCPA, SOC 2
Schedule Demo Contact Sales

Plans and Feature Comparison

Everything you need to know about our 6 specialized plans.

Compare Plans
Kickoff

Individuals with limited needs
Startup

Freelancers & creators going fully branded
Business Plus Most Popular

Growing businesses wanting more power
Legendary

Businesses with high-volume usage
Agency

Agencies managing multiple clients
Enterprise Plus

Large organizations with custom needs
Plan Volumes
Dynamic QR Codes
?
Upto 5
Upto 25
Upto 250
Upto 500
Custom
Custom
Static QR Codes
?
Upto 5
Upto 25
Upto 250
Upto 500
Custom
Custom
QR Code Scans
?
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Short Link Clicks
?
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Coupon Codes
?
Custom Domains
?
Add-on
Add-on
1 Included
1 Included
Custom
Custom
Mini-sites
?
Add-on
Add-on
Add-on
Add-on
Add-on
Add-on
User Seats
?
1
1
3
Up to 10
Custom
Custom
Teams / Workspaces
?
1
1
2
3
Custom
Custom
Add-ons
Additional Domains
?
Custom
Additional Seats
?
Custom
Mini-sites Hosting
?
Custom
Additional Teams
?
Custom
Additional QR Codes
?
Custom
QR Migration Service
?
$3 one-time/QR · Min 100 QR codes
$3 one-time/QR · Min 100 QR codes
Included free
Included free
Core Features
Bulk Generation
?
Up to 50
Up to 500
Custom
Custom
Smart Scheduling
?
High-Res Download Plans
?
AI QR Designer
?
Multi-direction Scanning
?
Ultra-fast Scanning
?
Ultra-fast Redirects
?
Coupon Codes
In-Store Coupon Redemptions
?
Unlimited
Unlimited
Custom
Custom
Redeem In Store
?
Custom Coupon Information
?
Multi-Location Coupon Tracking
?
Password Protection
?
Redemption Reports
?
Single-Use Enforcement
?
Define Redemptions per Coupon
?
Redemption Cap
?
Duplicate Scan Prevention
?
Unique Redemptions per QR Code
?
Upto 250
Unlimited
Unlimited
Unlimited
Domain Management
Remove QRTRAC Branding
?
SSL certificate
?
Supported
Supported
1 included
1 included
Custom
Custom
Branded links
?
Supported
Supported
Custom URL slugs / Back-halves
?
Data & Analytics
Real-time link analytics
?
Detailed performance metrics
?
Geo-location Data (City/Country/Zip)
?
Scans by GPS location
?
Device & OS tracking
?
Device language tracking
?
Campaign URL Builder (UTM)
?
Google Analytics 4 Integration
?
Private/public reports
?
Aggregated reports
?
Date range selector
?
Configure report time zone
?
Data Downloading (CSV, XLS)
?
Tag management
?
Custom
Custom
Export link traffic details
?
Custom
Custom
Your logo in reports
?
Custom
Custom
Collaboration & Teams
Multi-level access management
?
Shared team account dashboard
?
Ownership transfer
?
Mobile Landing Pages
Link List Page (Linktree style)
?
Lead Forms
?
Video QR Pages
?
Form Attribution
?
A/B Testing
?
Age Restrictions
?
Multi-Language Support
?
Security & Compliance
GDPR & CCPA Compliant
?
SSO (Single Sign-On)
?
Data Residency Options
?
Dedicated Support
?
Standard
Standard
Priority
Priority
Priority
Dedicated

Enterprise Grade Security

All data is encrypted via 256-bit SSL and fully compliant with GDPR/CCPA.

Start Free Trial

Ready to Launch Your In-Store Voucher Campaign?

Set up your first QR code voucher in minutes. No serial numbers, no spreadsheets — just scan and redeem.

Start Free — No Card Required