Introduction
Loyalty programs and CRM systems require personalized, trackable coupon campaigns. With unique one-time QR coupons for customer segments and webhook integration, you can deliver targeted offers and automatically sync redemption data to your CRM.
Key Benefit: Brands using QR codes in loyalty programs see 58% higher redemption rates and 43% improvement in customer lifetime value through personalized offers.
See Redemption in Action
Watch how the redemption experience works seamlessly with automatic store tracking
Unique One-Time QR Coupons
Create unique, one-time-use QR coupons for each customer or customer segment. Each coupon is tied to a specific customer profile, ensuring personalized experiences and preventing unauthorized sharing.
Per-Customer Coupons
- • Unique QR code per customer
- • One-time use prevents sharing
- • Track individual redemption
- • Personalize offers by customer
Segmented Coupons
- • Create coupons for customer segments
- • Target VIP, new, or at-risk customers
- • Different offers per segment
- • Track segment performance
CRM Integration via Webhooks
Automatically sync coupon redemption data to your CRM system via webhooks. When a customer redeems a coupon, the data is instantly sent to your CRM, updating customer profiles and triggering automated workflows.
How Webhook Integration Works
Customer Redeems Coupon
Customer scans QR code and redeems the coupon at checkout or online.
Webhook Triggered
QRTRAC automatically sends redemption data to your CRM via webhook in real-time.
CRM Updated
Customer profile is updated with redemption data, purchase history, and engagement metrics.
Automated Workflows
Trigger follow-up emails, loyalty points, or personalized offers based on redemption behavior.
Data Synced to CRM
Redemption Data
- • Customer ID and profile
- • Redemption timestamp
- • Discount amount used
- • Store location (if applicable)
Campaign Data
- • Campaign name and ID
- • Segment information
- • UTM parameters
- • Conversion attribution
Use Cases for Loyalty & CRM
VIP Customer Rewards
Send exclusive QR coupons to VIP customers. Track redemptions and automatically update loyalty status in your CRM.
- Exclusive offers for high-value customers
- Track VIP engagement
- Automatically update loyalty tiers
Win-Back Campaigns
Re-engage inactive customers with personalized QR coupons. Track redemptions and automatically update customer status in CRM.
- Target at-risk customers
- Measure re-engagement success
- Update customer lifecycle stage
Birthday & Anniversary Offers
Send personalized QR coupons for birthdays and anniversaries. Automatically sync redemption data to update customer milestones in CRM.
- Personalized special occasion offers
- Track milestone engagement
- Build emotional connections
Segmented Campaigns
Create different QR coupons for different customer segments. Track segment performance and sync data to CRM for advanced analytics.
- Target by purchase history
- Segment by engagement level
- Measure segment ROI
Best Practices
Segmentation Strategy
- • Segment by purchase frequency
- • Target by customer lifetime value
- • Create segments based on preferences
- • Test different segment offers
Webhook Configuration
- • Configure webhook endpoints securely
- • Map data fields to CRM structure
- • Test webhook delivery
- • Monitor webhook success rates
Campaign Personalization
- • Use customer data for personalization
- • Create unique offers per customer
- • Track personalization effectiveness
- • Optimize based on CRM insights
Ready to Enhance Your Loyalty Program?
Start using unique QR coupons for customer segments and sync redemption data to your CRM via webhooks.